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Benefitfocus Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
HR, Benefits Administration

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Description of Benefitfocus

Through a combination of powerful cloud-based software, data-driven insights and thoughtfully-designed services, we provide employers, their brokers and insurance carriers with the tools they need to deliver a world-class benefits experience. WHY BENEFITFOCUS? Each year employers invest over $1.5 trillion dollars in health care. Yet, many still manage this investment through legacy ERP or HCM applications. The result? Higher health plan costs, unhappy employees and increased turnover. It doesn’t have to be this way. Over 1,000 large employers trust Benefitfocus to streamline benefits administration, increase employee engagement and maximize the return on their benefits investment – all with a single, cloud-based platform.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great benefits program with good administrative support

I like that it is easily accessible via mobile device or computer which helps employees access information quickly when away from office but also allows employer view into employee performance for the purposes of managing payroll/benefits administration. It can be difficult at times getting info in an understandable format (i'm not sure if this has changed). Benefits management system needs additional features such as claims reporting capabilities - especially given our client base who only…

Pros
  • Easy navigation
  • All pertinent health benefits, including vision insurance.
  • Employee portal where we log sick days etc.Easy interface with HR dept./employees using same platform making communication easier both ways.+ Mobile accessibility + self service functionality+ Comprehensive online resources
Cons
  • So-so

Revainrating 4 out of 5

Benefitfocus - Great Software Program

I like that this tool connects users in an easy way when it comes time for eligibility determination and claim payments. Also very quick once you have logged into your account! It was somewhat confusing at first but after getting used to how it operates my business is now more efficient using these products. Benefitfocus helps manage all claims information within one platform, providing faster access than previous systems had enabled me to utilize at any given moment throughout each month, week

Pros
  • I like that it is easy to use and offers a lot of ease with enrollment
Cons
  • I don't like that it doesn't allow for a lot of customization

Revainrating 5 out of 5

Using benefitsfocus was great experience and very user friendly

It is easy for me as an agent/broker who needs this option at our firm's disposal to use my personal smartphone or computer rather than having to go into one place where I am not familiar (I'm used to going in once). The system does take some getting used too! Some features are difficult to find if you don't know what it should be called under so that maybe could help? Benefits focus has helped us increase sales by increasing employee retention rates - which leads directly back to new business

Pros
  • Easy access
  • Wide availability, works well with almost any internet browser.
  • Helps generate better productivity reports within internal departments like HR & Finance etc.to improve overall performance management systems across all areas including accounting / finance departmental staffs also working remotely via their home computers using laptops when necessary..etc..all without disrupting work flow schedules...and we can do everything while being mobile anywhere around town even out shopping mall food court cafe restaurants..or just
Cons
  • Nothing here