The ease of use with the software, how it integrates into our other systems and how it works well with our devices. I like the ability to do self-service access cards as well as the option to have staff assist students with logging in. The customer service is excellent and always available when we need help. I wish there was more integration with our other products. It would be great if you could pull data from another product (i.e. Attendance) so we could see attendance reports and student safety reports at one glance. We are solving problems with student attendance by providing teachers with easy access to student attendance.