I like the ease of use of their system, I am able to create my own tournaments and manage them just as easily as I can with the software. I have not had any issues with their service or their software. I've been using their system for over a year, and have been very happy with the results. I would highly recommend Multiplay to anyone looking for a system to manage their tournaments. I am managing a large tournament with over 500 players in it, and the system is easy to use. The software is very easy to use and allows me to keep track of everything.