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Courtney Huggins photo
South Africa
1 Level
481 Review
0 Karma

Review on ๐Ÿ”ฎ Twinkly Smart Custom LED String Lights โ€“ Special Edition with App Control โ€“ 250 RGB+W LED Lights โ€“ IoT Ready Customizable Lighting โ€“ Create or Download Light Displays by Courtney Huggins

Revainrating 3 out of 5

The product became unusable within 2 days of use

Update: After further discussing the issue with Twinkly support, they agreed to send me a replacement item. I appreciate that a company stands by their product and does so without commitment and it's definitely worth adding a few stars to my original overall rating. I bought these Twinkly bulbs in September to use on our Christmas tree this year. I fitted them to our tree and went through the setup process and while they weren't perfect, they worked as advertised. A day later we noticed that the light turned itself off every now and then. I did a factory reset and turned the light back on hoping that would fix the problem. Unfortunately it isn't. On another day, the light was not left on for more than 5 minutes before death. I spoke to Twinkly support and they said there was nothing they could do because it was a hardware issue. As I bought these lamps a few months before using them, I now have no option to return the product. Warning to everyone who is buying, check your lamps carefully as soon as you receive them or you will lose your money.

Pros
  • Large selection
Cons
  • Compatibility