Review on 🖥️ Dell U2713HM 27 Inch High-Resolution LED Monitor (86Hz, ‎CVN85) - Discontinued Model by Timothy Pammit

Rating: I give this monitor 4 stars because it is a very good monitor, I really like it and the service from Dell was very good. I would recommend it to friends and family who need such a large monitor. However, neither the monitor nor some aspects of the Dell experience were good enough to warrant 5 stars. It is important that the monitor gives me excellent colors and resolution. For me it's a clear step forward and I really like it. I couldn't find any competitors for the price I paid for this one (I bought it when the price dropped to $549). There are graphically better monitors, but only at a much higher price. Stand: The monitor stand is excellent - all adjustments are smooth, secure and don't require excessive force. I like the stand - the best I've ever used. Resolution: This size and resolution results in an above-average DPI. Try it, you will like it. I also have a 23" HD monitor which I'm happy with, but now that I've seen the higher resolution of the U2713HM, there's no turning back. For example, text becomes noticeably sharper. Very nice. Anti-reflective coating: it seems to me everything is fine. Some reports complained bitterly about Dell's anti-glare coating on this model's monitor. Those who have complained either got a much worse monitor than all three samples I looked at, or their expectations are very different from mine. In my opinion, Dell did everything right, the monitor is very good, but there are visible shadows, on the red test screen the shadowing is clearly visible, on the green test screen it is more subtle, and on the blue I do not see it, white or black test screens . It's not obvious in actual use, although I can see it sometimes because I know what to look for - it's thin enough I doubt I'd notice unless I knew first. I think the monitor is right for my use, but if I were a color professional I wouldn't have a monitor. From what I understand from internet Rev A02 fixes this, but I don't know how to get the A02 monitor. If you're not in a hurry I would consider waiting until you see reviews saying they got Rev A02 and that it actually solves the crosshatch problem. The monitor I bought had a dead pixel. Dell immediately and easily agreed to send me a replacement. I could keep using mine until I got a replacement and then send mine back in the same box the replacement came in and use the prepaid label they provided. I couldn't ask for better service. I see some other reviews stating that Dell does not honor the warranty on units purchased from Revain. I can only say that I had no problems. They asked where I bought my monitor and I said Revain got it. No further mention was made of this, and that didn't stop Dell from redeeming its warranty. The first change had dark corners, so they agreed to try again. The second replacement seems good, so I accepted it (more on that below). Here is a summary of my three monitors showing some of the differences: Original Rev A01 China Apr 2013 12.6 lbs U2713HMt 1st replacement Rev A00 Mexico Jun 2013 10.6 lbs U2713HMt 2nd replacement Rev A00 China Jun 2013 .10.6 lb U2713HMt Calibration Report. First thought was that the report for the monitor was in the box but after thinking about it I really don't know what to do with the report. *) The calibration record has a serial number. Common sense tells me that the serial number should be for a monitor that has a calibration report enabled and it should be the monitor in the box. Well, none of the three calibration reports have a serial number that matches the number on the monitor the report came with. That alone leads me to suspect that the report may not be as individual as Dell would like you to believe. (I was wondering how they can do this economically.) *) My original and second monitor were assembled in China. The calibration curves are very similar but not identical - that inspires confidence. I just want the serial numbers to match those on the monitors, so I'm sure the calibration reports are for the monitors they came with. *) The first monitor replacement (dark corners) was assembled in Mexico. The grayscale graph wasn't as good as the Chinese models (but close), and the Delta-E histogram was slightly worse than the Chinese models. Please note that these comments refer to calibration charts, none of which have a serial number that matches their monitor. It's interesting, however, that the Mexican monitor had the worst visual quality of the three, and the calibration graphics in Mexico weren't as good as those in China. Changes: I was trying to ask Dell support to tell me the difference between Rev A00 and Rev A01 so I can understand what the downside might be in accepting an A00 replacement for my original A01. The staff I spoke to did their best, but Dell didn't provide them with the information they needed. You can only say: * A representative said that according to his information there is no difference. * Another representative said the only difference is the date of manufacture. * They all agree that the two revisions share the same Dell part number. There is no difference - then explain to me why there can be no difference when the Rev A01 monitor weighs 12.6 pounds and both Rev A01 monitors weigh 10.6 pounds. It seems clear to me that there must be a difference to account for those 2 pounds. They have no answer to this question. Production Dates - My Rev A01 is dated April 2013 and my two Rev A00s are dated June 2013. I expect the A00 to be older than the A01. My best guess is that it depends on the specific factory, but I don't really know and they couldn't answer that either. Same part number - I'll take their word for it, but two different revisions share the same internal part number. sounds like a great recipe for confusion and headaches with support to me. -- MV