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Switzerland, Bern
1 Level
675 Review
31 Karma

Review on πŸŽ₯ ZOSI H.265+ 5MP Lite 8 Channel CCTV DVR Recorder with 2TB Hard Drive, Remote Access, Motion Alert Push, 4-in-1 Hybrid Capability (Analog/AHD/TVI/CVI), Full HD 1080p Surveillance DVR for Security Camera by David Norwood

Revainrating 1 out of 5

Support sucks! on CCTV Equipment

Trying to get tech support sucks! The support is located in China, so the customer has to send an email within 48 hours to get a reply. It's a long wait when you have a problem that you want to fix right away. Let's compare with other companies selling the same products, such as B. Dashcams also based in China but available during business hours so you can chat with them and your problem will be solved immediately. As a result, the customer is completely satisfied in one session. With the "Zosi System" you have to constantly send emails back and forth, back and forth, back and forth, with 48 hours between questions and answers. Very, very, very annoying. Zosi Technologies should adopt ideas from its competitors if they want happy customers. Accidentally bought a dash cam and paid the price.! I tried to return it but to no avail! Never again! No wonder there are so many negative reviews. Customer service is really annoying!

Cons
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