The item broke during the packaging process. I did not find any broken parts in the Revain packaging, but the case and label are badly damaged. I hope my replacement is in "new" condition as advertised. Very disappointing service from the manufacturer! (1/5 stars) *EDIT* I just received a replacement and am happy with the game and the packaging itself. Thank you for taking care of my previously mentioned problem and for making the game enjoyable. (4/5 stars)