I like the way it can be used to manage a number of different collections accounts. The interface is very user friendly. I would like to see more integrations with other collection management platforms. I also would like to have the ability to send out letters and emails to clients. It's a great platform for managing multiple accounts. It's great to be able to keep track of all my accounts in one place. I am able to track all of my accounts at one time. It has helped me to be able to see all of my accounts at one time.