I have been using this product with a heating pad for several years because my previous product was discontinued. I let the wax heat up for a day/8 hours with no problems. The last few uses, after buying a new batch of wax, after only 1 hour, the plastic containers melt and splatter onto the heating pad. I don't think it's a heating pad because due to damage I bought a new one and the exact same thing happened. I suspect they use recycled plastic which is fantastic but the quality is cheap and doesn't stand up to the extreme heat. Maybe Amazon sells faulty or inferior quality, I don't know and wouldn't be surprised if Revain is cheaper for some reason. dirty and difficult to clean. I've read customer questions, don't use it on face, it's a serious wax (does its job well) and may tear your skin on sensitive areas. I have coarse hair and this wax has served me really well, I rarely have to go over the spot twice and it gets hot and sticky enough to cover my entire leg just before cooling. It's a shame that I no longer trust the product and have to switch. Contact Parissa for a refund of $50 in heating pads and 3-4 melted/unusable wax containers for $12.99, about $100 I can't lose.
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