I bought this collar almost 2 years ago and didn't write a review sooner because I wanted to see how long it would last. So here's my review: Pros: Device works as advertised. You can see in the photo of my bitch, she weighs over 100 pounds and is as strong as a bull. (No, she's not a Pitbull, she's a DOGO!) I rarely have to get past the vibration and the remote control has a pretty good range. Cons: The tiny clips holding the device to the collar broke when I had to grab it by the collar, so I had to use zip ties to hold it in place. This made charging difficult but the device was still working up until a month ago and then it started making random beeps no matter which settings were enabled so I contacted support and I have to say Mark was quick to respond and had a few questions faced the problems i had. Now that Pettech has received 5 stars it is obvious that I grabbed the collar at my mistake, but Mark just asked for a short video showing the issues I was having and he fixed me and a free one Replacement sent as the unit has a lifetime warranty. I received the replacement within 3 days and was amazed at what I received when I opened the box. They made some major updates to the original design, which shows these folks did their homework. The clips that hold the device to the collar are much stronger and are now 3 sets, the charging port is now on the bottom, and the small rubber stopper to prevent water damage has also been updated. The receiver now has a power switch so you can save battery power when not in use. The device is now waterproof and has an improved range of 1200 feet. They also include a second heavier collar for larger dogs like ours (she makes the most of nylon when fully undressed). In summary, when they say a lifetime warranty, they mean business! Working with the support team was a real pleasure. I will be recommending these collars to everyone in our kennel club as you can't go wrong with these! It's hard to find a reliable product and great customer support these days, so I take my hat off to these guys! Keep it up!
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