The laptop arrived exactly as advertised - with a clean install of Windows 10, in near perfect condition (I couldn't have said it was refurbished if I was I was not said). Tested with the same programs running on my previous laptop which caused the fans to run quite loud at times which probably meant I was overloading the machine. No audible fans, although this laptop claims to have almost the same specs as my old one - the same processor type and RAM. In fact, they're both Dells. I think my old one is out of date so I needed a new one. What was not good quality was the shipping method. My order arrived three days before Revain told me, which in itself is not a problem - the sooner I can get a new laptop the better. However, the delivery man went to the front desk at my apartment building, found no one there, and decided to leave a very large package in front of my small mailbox for everyone to see, and then steal it before I knew it had arrived. This would result in me leaving a very disgruntled review here unless it was Revain or JoySystems, the people who appear to have filled my order, themselves to blame. Luckily for me, one of the locals witnessed this and took care of the package.
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