I like that it helps with communication between different departments within our organization as well has other employees across multiple locations through out Canada to ensure we are all working together for success! It can be difficult at times trying figure things ouut when you're not sure if your speaking clear or understandable but overall i think its great so far!! Nothing really bad about this program just wish there was more training available from time-to-time because some aspects do need work however they have always been very helpful whenever needed. We use PASCO software which allows us access via mobile devices suchs smartphones etc..