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Alicia Mayne photo
Netherlands, Amsterdam
1 Level
475 Review
0 Karma

Review on πŸ’» Wacom Mobile Studio Pro 16" Windows 10, Intel Core i7, 512GB SSD: Next Gen by Alicia Mayne

Revainrating 4 out of 5

Support and Information Wacom sucks but it's a good tablet

Drawing on this tablet is so delicious. But the lack of support information and the support that Wacom offers really sucks. I've been having trouble connecting this tablet to my computer for weeks. Firstly, Wacom doesn't specify anywhere what kind of Wacom connection you need to connect this tablet, which made me buy an outdated version, multiple cables and adapters that didn't work with my tablet, made me think it all in one bad condition and spent a lot of money. After several calls to support, only 1 in 7 reps could figure out the reason why it wasn't working. The reason was that I needed "wacom link plus" to get it working with the 2019 version of this tablet. So I had to buy another Wacom link only to be surprised it didn't work. Wacom didn't have a tutorial anywhere on how to get this version to work. After trying different tables I was finally able to get it working with the extra cable that was not included.

Pros
  • All positives
Cons
  • is embarrassing