I like how it's simple, fast & user friendly! It is very intuitive which makes learning this program really quick (and fun!).
The only thing that could make me want less was if they had some sort of an option where we could have multiple email addresses in one contact instead of having each address as its own entry - but maybe thats just my preference? There are many other programs out there with similar features so what sets them apart from others might not even matter much at all unless their price point or feature set fits into yours perfectly. Our organization has been able to streamline processes by using share emails for gmail contacts effectively allowing us access to information quickly when needed most- especially during emergency situations such as natural disasters/emergencies etc.-.