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Turkey, Ankara
1 Level
751 Review
34 Karma

Review on HGST by Jeff Rothstein

Revainrating 4 out of 5

We have had many problems over the last year or so.

They have been great, our IT department loves them. I have asked several times if they would look into it, and every time they've said they will get back to me. That has never happened. I don't want to be annoying, but I'm concerned about my data, so I would appreciate a call or email to see how things are going. I have been trying to reach someone at HGST since December, and still haven't gotten anything. This is a big issue for us. If you don't respond within 3 days, I'll escalate the issue to another vendor.

Pros
  • Easy setup and installation
  • Easy to learn
  • Fast response
Cons
  • You have to pay to upgrade the software after the trial period ends
  • We can only export the data to Excel
  • No support for Linux