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1 Level
1338 Review
29 Karma

Review on Textmetrics by Brent Henderson

Revainrating 4 out of 5

Best Customer Service Software - Reviewed by Marketing Manager at Tata Communications

I used this tool for several months now and it was one of best decisions! Its main focus is customer service, which is really useful when we have customers who want to talk about their experience or feedback from previous orders etc. It's easy to use and super helpful as well. Sometimes I had some issues regarding translation but the team solved my problems fast! Overall, I'm satisfied using this tool. Their support team helps me whenever needed. Great benefits that help us solve our marketing challenges.

img 1 attached to Textmetrics review by Brent Henderson



Pros
  • Easy usage
  • Super friendly interface with great user friendly design
  • Customer Service Team available 24/7
Cons
  • Can't translate all languages (e.g Japanese)