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Equalweb Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Content Management, Digital Accessibility Software

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Description of Equalweb

EqualWeb is a world leader and pioneer in web accessibility—with more than two decades of experience, working closely with the blind and disabled, we have gained the confidence and support of many global customers. Our artificial intelligence-powered accessibility widget combines manual adjustments, full customization, and testing—we conglomerate human knowledge and machine learning to provide the best of both worlds—experience and expertise.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Equalweb - Great tool to use in the field

I like the fact that it's easy to use and can be used in the field. It also has a lot of information about the product and can be customized to meet your needs. There is no way to get help when there is an issue. I would like to be able to have a direct line to someone to resolve issues. The only thing I dislike about this tool is that it is not as reliable as I would like. I have used this a lot in the past and it has always worked, but this time it has not been as reliable. I have used this…

Pros
  • This program gives you access so everyone will understand what they are reading or viewing without having any special skills required other than being literate and knowing how our language works within writing/reading

Revainrating 4 out of 5

Great value and quick response time from staff

The customer service department was very helpful when I needed help for my website! Their team always responded quickly by email or phone call if i had any questions about their product/service they helped me out as soon as possible!! We are using them mainly because it's cheap but also that there products work well (and easy) so far no complaints at all :) If you're looking into this type of software then definitely give equal accesses some thought otherwise your site may not be accessible…

Pros
  • Great price
  • Easy to setup + maintain
  • Very fast support from staff in case something goes wrong, which isn't often great experience with these guys.
  • Amazing quality services & assistance !Great community forum where people can learn more than just basic html knowledge : )
Cons
  • Sometimes lagging issues occur depending upon how many visitors our sites gets

Revainrating 5 out of 5

Equalweb - Software designed just perfectly

The user friendly interface makes it easy for beginners as well as advanced users. I like that they offer different levels of assistance depending upon your skill level. They do a great job at making their software accessible! Nothing so far, but i would say if you are looking for an all inclusive solution this may not be what you want. Make sure you check out other alternatives before choosing Equal Web. Accessibility problems can make or break any business' bottom line. We're solving those…

Pros
  • Very helpful customer service team when needed.
Cons
  • I will keep silent