I like that it's very easy to use. It was so simple to upload my photos from my computer! The customer service is also great. They are always willing to help you out with any questions or concerns. There isn't anything really bad about this website. If you're looking for something simple and straight forward then go ahead and give them a try. This is one of the better photo editing sites out there. You can edit your photos in such a way that makes them look much more professional than they actually were when taken.