The support team was very friendly to work with; they were always eager for new ideas from our side as well! They are also able provide custom solutions when needed without additional charge - which helped us save some money at times too.
Overall process of implementing this tool has been smooth due its robustness & safety features but I did not have issues while using it myself even though there might be minor ones if you're more tech-savvy than normal person (like me). We've cut down time spent by staff performing repetitive tasks like data entry or copying files/documents etc.- overall cost savings achieved are definitely noticeable especially since we use multiple platforms daily such that these tools helps keep all running smoothly along.