The software is easy to use with good support from customer service whenever there are questions about how to do something new or different we have been helped by our account manager in getting this sorted out quickly so that work can continue as normal! I would recommend using it because you will see benefits immediately once started.
We were looking at ways to improve security, reduce risk exposure and also give greater transparency across departments. This has given us all these things without adding additional staff resources (which we don't always have).