I like that this is an all-in-one solution which makes life easier for our team. It also has a great customer service as well. There are some limitations with regards to file transfer between sites however we've been able to use their support team to fix these issues. We're using it mostly internally but have had interest from other customers who would like us to implement it with them. The benefits include being able to share documents seamlessly across the organization, saving time by being able to upload files directly to SharePoint instead of having to go through email then manually upload.