Header banner
Revain logoHome Page
Velizar Velinov ᠌ photo
1 Level
239 Review
0 Karma

Review on πŸ’» HP 14 Laptop, AMD 3020e, 4GB RAM, 64GB eMMC Storage, 14-inch HD Display, Windows 10 Home in S Mode, Extended Battery Life, Microsoft 365, (14-fq0010nr, 2020) by Velizar Velinov ᠌

Revainrating 4 out of 5

I expected mediocre quality, but the product was pleasantly surprised.

Because of the delivery, I am docking you one star because my nerves were on edge the whole time. The entire day I waited for a courier from, but he never showed up. They predicted that it will arrive the following day, and the circumstance is the same here. The order was subsequently canceled for what seemed to be no obvious reason. When I called customer service, they advised me to place another order, and they would provide a discount voucher to make up for the difference in cost (by the way, they had initially promised to deliver the voucher within 12 hours, and then within 24 hours). Two days later, I write and contact support (because the promised discount code never came), and they inform me that in most cases they do not pay customers for the difference in price between two different versions of the same product. The conclusion may be seen here! After that, my patience simply ran out. (Although they should, assuming the order cancellation was not due to the buyer's mistake.) After that, my patience simply ran out. Especially when you phone, explain your issue, and then you are transferred a thousand times to different operators, each of whom requires you to repeat everything you've already said. And at long last, after a lot of drained energy and effort on my part, the issue at hand was resolved.

Pros
  • A fantastic laptop for the office. When compared to other items in its price category, it has the best price-to-quality ratio. Battery life is impressively lengthy despite the device's light weight and robust performance. Regarding the process of installing the operating system, I'm not sure how other people are doing it, but I was able to install Windows 10 Pro in just 15 minutes without any issues.
Cons
  • There are not a lot of things that could be improved, and for the first three of them, I am willing to turn a blind eye because of the price; but, the final two are a little disappointing: 1. The case is very flimsy; 2. The keyboard actually flexes in the center, but if you don't look closely, it's not obvious; 3. The power key is tiny and sunken into the body, and there are times when it is not possible to turn on the laptop either the first time or the second time. Extremely difficult to bear. 4. Only 512 megabytes of total video RAM; 5. The cooling system has some peculiar exits, such as hot air being blasted up in front of the screen, which causes the screen itself to heat up substantially.

Comments (4)

Please, sign in to write a comment
July 14, 2023
Has pros: For the money, a good laptop With its cons: No keyboard backlight, cheap plastic case
July 14, 2023
Upset. I was looking for a laptop to turn it on and start working, but here there is also a bunch of headaches.
July 13, 2023
I use 1.5 months. Satisfied, I recommend.
July 10, 2023
Price-quality for five points. I took it as a gift, very detailed on the sensations of it - I won’t say anything