I was really hoping that iNeibo, as a lover of culinary gadgets, would live up to my expectations. However, using their goods was like taking a pill of bitterness. My non-stick frying pan stuck after just a few weeks of use, and the handle of the silicone spatula I got cracked after only a few uses. Their customer care was even worse, serving as an unpleasant counterpoint to the rest of the experience. It was obvious that customer service wasn't a concern, given how unresponsive and unhelpful their representatives were. My overall impression of iNeibo's web shop is negative. Their offerings were as tasteless as an oversalted meal. As a product manager, I regrettably have to say that iNeibo does not make the cut when it comes to trustworthy and high-quality culinary tools.