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Bahrain, Manama
1 Level
667 Review
33 Karma

Review on Singpad by Anthony Hobby

Revainrating 3 out of 5

An Upsetting and Disappointing Shopping Experience at the Singpad Online Store

I strongly recommend that you exercise extreme prudence if you plan on purchasing any lighting products from the online store operated by Singpad. Due to the fact that shopping at their online store was both difficult and discouraging for me, I will not be recommending it to anyone else. To begin, I had a hard time understanding what was going on and where I was supposed to go on the website. As a result of the vague nature of the product descriptions, I had a difficult time visualizing what I would be getting when I made my purchase. In addition, the checkout procedure was unnecessarily complicated, and I experienced a number of problems while attempting to finish placing my purchase. When my order did eventually arrive, I was dissatisfied to discover that the product I had ordered did not match the description given on the website where I had placed my order. The lighting fixture that I bought was made of cheap materials, it was flimsy, and it did not provide the degree of illumination that was necessary for my room. When I contacted customer support to inquire about returning an item, I discovered that they were unhelpful and unresponsive to my inquiries. In addition to this, I found that the prices offered on the Singpad online store were not competitive when compared to the prices offered by other lighting merchants. I had the impression that I had overcharged for a product that was of poor quality, and I lamented my choice to make purchases from Singpad. My time spent shopping at the Singpad internet store was, on the whole, a source of frustration and disappointment. The website was difficult to navigate, the quality of the products was subpar, and the customer support representatives were unhelpful. You can avoid the hassle by going somewhere else to purchase for the lighting you require.

Pros
  • Dedicated team for providing support to customers
Cons
  • Only available in black