This product is basically what I wanted. It fits right into the Goldilocks zone. Not too hard. Not too soft. Not too fat. Not too thin. Almost everything is correct about that. There are two things that held it back from a five star rating. It has a strong chemical smell right out of the box. This prompted me to wash the cover before use. But after a single wash, one of the seams came undone, leaving a 20cm gap. See attached picture. Washing the cover helped get rid of the smell. But the main source of the odor is the pillow itself. After almost a week of inactivity, the chemical smell had reduced, but hadn't gone away. I hope this continues to decrease as I like everything else about the pillow.
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