I have three pets. small dog and two cats. and a two year old. Between toddlers fooling around, cats squeaking and dogs coughing, I keep this thing BUSY. I've only had my SpotBot for 2 months to 2 years and these are my observations. If the machine is stored with the solution tank attached, it will leak. I have to detach the tank and mount it on the unit at an angle so the valve doesn't work to prevent leakage. After the surface stain cycle is complete, I use the hose setting to remove the water left over from the automatic cleaning cycle. And the hose draws out a little more water. I bought this device hoping to avoid some of the hassle of "kneeling on the floor" but it's a must have if you want to extract as much water as possible. Pets always have hair. No matter how much hair you removed before using SpotBot, there will always be more hair left. The brush has several narrow spots on the sides where the dirt is sucked in. The OCD in me wants to take it apart to get all the crap and hair out of those tight spots, but so far I haven't found a way to do so. And the hose is not durable. I taped the hose where it ripped for over a year and those rips turned into big holes. I'm not sure if it's because the material it's made of isn't flexible enough, or because it dries out over time but cracks. Despite all this, this little machine does a great job removing dirt from carpets and upholstery.
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