I like that it allows me as an admin user, access all of my sites at once from one place without having multiple windows open/ tabs opened in another browser window etc! The interface is not very intuitive for new users so you have learn how everything works before using this software effectively - otherwise there are other products out their with more features (and better support). We use chetah bms primarily because we can see what our staffs' activity levels look likes across each site within 1 dashboard view which makes management much easier than if they had separate dashboards or different toolsets / interfaces available.