I like that it has so many useful features - reminders/notes are great! It's easy enough even if techy people aren't used too much (like me!).
The interface isn’t as pretty but once u get useuut of how everything works things will start making sense after some practice :). There have been times where i've had issues when setting schedules through my phone since we're not always near our computers at work anymore.. however support via their website makes getting help super quick & simple!! Definitely recommend using other staff members who may be more familiar woth karen than just one person :) As longas there were no major hiccups during implementation then all was well haha.