After a very short time and very careful use, the plastic rollerballs slip out of the plastic collar rendering them completely unusable, spilling liquid from the bottle and cap. Essential oils and natural ingredients are too valuable for this random design and poor durability. We contacted the support team, promised a solution and then flatly declined without taking the specified actions. Got emails in the Amazon Message Center to prove it. Warning to others that they are not very good quality and customer service was very poor.
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