I first used this product because it was sold at a local store. I bought a day cream, a night balm, an eye serum and a lotion. Worked really well for my very dry skin. I love the night balm and use it more often than the day balm. I ordered it from Amazon and it arrived in good condition. The only thing I'm not sure about is that the box wasn't shrink-wrapped, but sometimes the local store has the box shrink-wrapped and sometimes the box isn't shrink-wrapped. I prefer to buy cosmetics in secure packaging and boxes shrink-wrapped for security reasons. The product appears unused and appears to be "genuine". I love this product and am stocking up because Loreal is phasing out products I like. I use night balm and soy repair cream and my face is not as dry as it used to be. I still have to use a serum or face oil as I have very dry skin. I really love the night balm. I don't wear it under makeup because it can be a bit heavy and I like my foundation to really dry out instead of being wet. I don't always use day cream because of the sun protection factor. The active ingredients in SPF tend to give me breakouts. Loreal has great products and I've enjoyed exploring this line over the past year. I switched from Lancome to Loreal products. (same parent company). I have a dark brown complexion not prone to breakouts, but I am sensitive to the sun. If you have dry or very dry skin, a night balm can be a good choice.
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