Bought and installed this zipline for my grandkids. Everything you need was there. Easy (and fun) to install. Durable details. Mine is an adventure ride across the creek! See photo. The kids love it. I noticed that the handle was a bit loose and in one case it broke off from overuse. I contacted the seller hoping to purchase a replacement grip. The answer came in a few hours and I was offered to send not only a handle but also a zipper with a seat. Far beyond my expectations. I can see from other reviews that they treat everyone well. Excellent customer service! UPDATE 1. I installed the second line so the kids can go back to the first line. UPDATE 2: I installed a THIRD zipline (200ft total) so the kids can get back to square one. watch the video These zip lines are great!
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