The tool has been very helpful in streamlining our workflow, as we are able to send out multiple emails at once with ease! It's also great for creating reports of what tasks need attention or not within an email thread so you can quickly see who needs help without having to go through each person individually like some other tools do (such as Asana). I'm still using it now but have had issues loading pages when trying from my phone/tablet which makes me think there might be something wrong since this used to never happen before updating their app last year? But overall if all works well then its perfect!! We use ebiflow mainly because they offer free plans until certain limits are met - after reaching those limit points things start getting expensive again unfortunately :( Not sure why these limitations exist though considering most companies would rather give away services than charge customers more money even tho people don't mind paying extra elsewhere haha :) This allows us keep up-to date.