The tool has been very helpful in streamlining our workflow, as we are able to send out multiple emails at once with ease! It's also great for creating reports of what tasks need attention or not within an email thread so you can quickly see who needs help without having to go through each person individually like some other tools do (such as Asana). I'm still using it now but have had issues loading pages when trying from my phone/tablet which makes me think there might be something wrongβ¦