I purchased these items because my autistic son is very bad at charging cables. After the purchase, the representative of this company emailed me to ask if I was satisfied with the product. Two weeks after purchase, one of the wires was shorted. It's not the product, it's just a 16-year-old autistic kid being too rough on his umbilical cord. The representative offered to send me a replacement immediately, although I explained that this was not a problem with the product itself. It was very unexpected that a replacement was offered so quickly. I will definitely order from this company in the future and have already had compliments from my family members.