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United States of America, Anchorage
1 Level
697 Review
33 Karma

Review on Enhanced Home Theater Surround Sound System: Sonos 3.1 Entertainment Set with Playbase, Sub, and Alexa Compatibility (White) by Todd Taniguchi

Revainrating 4 out of 5

Poor technology, average sound, good design

Six months later it's a waste of money. I wanted this device because I liked the design, heard good things about the Sonos brand, and most importantly, I liked the wireless speaker aspect. Unfortunately, Sonos cannot successfully develop an Internet-connected speaker. There are constant dropouts in the Wi-Fi signal, and Sonos responds by connecting the speaker to a router. This completely defeats the purpose of a wireless speaker and only solves the problem 75% of the time! Also, Sonos customer support is terrible. It takes days with delays in email replies to get help and the solutions they offer are patchwork; They make the product work, but at the expense of performance. Not Recommended: You can get better speakers at lower prices from other brands!

Pros
  • GOLS-certified
Cons
  • So-so