As someone who has a lot of experience shopping online, I am always looking for fresh and interesting stores to buy things from. The claim that Softan makes that their home and kitchen goods are of the highest quality drew my attention. Having said that, my most recent interaction with their online store has left me feeling nothing but utterly disheartened. At first glance, the website for Softan appears to be modern and simple to navigate. It was quite easy for me to go through their variety of comforters, duvet covers, and sets of bedding. But it didn't take me long to figure out that their assurances of producing high-quality goods were nothing more than hollow statements on their part. I had placed an order for a duvet cover set, and I was looking forward to its delivery with great anticipation. When it did finally arrive, I was somewhat aback to discover that the goods in no way resembled the image that was displayed on their website. The cloth was thin and inexpensive, and the sewing was done in an unprofessional manner. It was obvious that the product was not constructed to last for very long. Every time I tried to get in touch with Softan's customer support department, I was just faced with more and more aggravation. It took me a number of tries before I was able to obtain any kind of resolution out of their personnel because they were both unhelpful and unresponsive. My time spent working with Softan was, in the end, nothing but a source of bitter disappointment. Their claim that the things they sell are of the highest quality was nothing more than a fraud, and their customer service left a lot to be desired. This is not an internet business that I would recommend to anyone trying to purchase high-quality goods for their kitchen or house.