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796 Review
38 Karma

Review on Systems Solutions of Paducah Inc. by Joel Miranda

Revainrating 4 out of 5

Great Customer Service as well as Product Knowledge

Nothing really about this service has been good except their representatives are very friendly with great customer support when you need it! They have never once done something wrong or given me an issue that I did not ask them specifically if they would do anything differently next time we work together (which there always will be!). It's all positive but since my last call was 7 months ago maybe some things changed? Call center should improve because sometimes people don't take your order properly especially during busy times like tax season where many customers want calls answered right away vs taking turns waiting so everyone can get called eventually -.-.

img 1 attached to Systems Solutions of Paducah Inc. review by Joel Miranda



Pros
  • Their customer support is always there to assist with any issues and concerns I have with my account and my orders
Cons
  • Their call center is not very well set up and there are always delays in the call and waiting to be able to be connected with someone