Bought a brand new used like new. I got both and the new one was fine, the allen key that came with it technically did the job for the new but used one. I don't know WHO gave the green light, but look at how this piece of furniture looks, it hardly looks like the same stool. The original owner of the product completely mangled the frame and apparently used a hammer drill to drive all the screws THROUGH the legs, destroying the frame in the process. He then goes on with "OH NO" and "DIY" tries to attach the frame with a couple of screws that are HUGE FOR THE JOB and finally gives up and sends it back to Amazon where they don't seem to have a problem with it to resell it. Seriously, don't buy this used. as there seems to be literally no quality guarantee. To make matters worse I then go out to buy a new one and the price is up 50% so I'm returning both and looking elsewhere for my stools.
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