Easy to use and has many features. The reporting is good and easy to use. The customer service in the helpdesk is also good. It runs on the cloud so it is easy to use and has many other nice features. It is a powerful and easy to use software and easy to use. I wish it was more affordable. I am solving the customer retention and retention of customers who are new to the company and solving the customer retention of current customers. It has very simple UI which makes it easy to use even for non technical people. Also, it is possible to manage multiple social profiles in single go. I dislike that you cannot create new groups quickly. This can be helpful if your business needs are very specific. However, our main purpose was to have one place to track all social activities of my team members. We were able to do so easily with publ compared to other services.
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