Review on eTollFree by Victor Glatzel
eTollFree provides a fantastic service, and their customer support team is always there when you need them.
eTollFree has provided a fantastic service since our start date. They help us generate a lot of calls every week, our customers love them and the service they offer is excellent. They are available 24/7 for any issue, and respond fast to any request. They make sure we are up and running smoothly before any holidays, and make sure they get us back up after major storms, keeping our customers happy. They understand the importance of a great phone experience for us, so they will often suggest new phones if our current ones don’t meet our needs, or switch providers if we find another provider offering better rates.
Pros
- They keep everything updated on time and work hard to get us to where we need to be every day.
- We have had nothing but success with eTollFree since we started using them, including a call center move to their platform.
- They are easy to contact if there is an issue, and they respond quickly.
Cons
- We end up being on multiple services until we find one that meets our needs.
- The changeover process can be stressful for the team, and sometimes they struggle to make it work right away.
