It is easy to use, it has all of my favorite features (and more) like auto-backups for email accounts, calendar events etc., which are synced across devices so I don't have to worry about losing any data if something happens with one device! The support team at neuesic was very helpful when we were having issues that they could not solve themselves or had never heard of before - their suggestions helped us get things back up running quickly. There's nothing really bad to say here; everything works as expected in this program. We've been using this software since 2012 but switched over from another backup service provider because of price increases.