From price perspective i found that IGNITIO PRO licence cost around 18K per month, which may vary in India. And if you are not getting any support then this might impact further. But considering quality work delivered we find that everytime their staff makes sure before submitting report whether there's some bug in code or they've done testing well enough.They provide quick services also its hard to go anywhere else rather than them due to timely deliverables and high qulaity/availability of resources. In terms of features and functionality : They cover almost most points within software programming process automation namely - Control Design Tools, Model Designer...etc,.Their free version offers few limited functions like just basic reporting ability etc....which will suffice majority purpose usage purposes only.. However users should note that pro tools lack couple of essential functions such as dynamic scheduling creation capability and advanced scripting options..So overall if i were looking at purchasing new project would probably stay with ignitiion because of my previous experience of working with same team members....other thing is though you must remember when ordering first time you get free trail period till 90 days. So dont feel too uncomfortable cause u wont actually pay up front amount until actual purchase order form gets filled out.