The customer service is excellent! They are always available to work with, they're knowledgeable about their products (and other vendors) in which we purchase from them so that's an added bonus for us as well.. I dislike nothing at this time - everything has been great!! Give it try if you haven't already done such things before or even considered doing something like what your looking into now! Make sure though of course there might be some small issues here & there but overall very easy process once set up properly by tegu services staffs :) We've had several different agencies come out over 5 years since our last one left because no matter how hard all worked together was none were able nor willing do provide any level security protection against hackers/cyber criminals etcetera.