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1343 Review
53 Karma

Review on SIAM Broker by John Clark

Revainrating 4 out of 5

User Friendly Application With Good Functionality

The ease of use, that you can quickly connect to the application without any difficulties in understanding it. It is also very user friendly so anyone who uses this software will like using it immediately. I don't really have anything to dislike about the product but yes maybe make some improvements as well because there are many features that could be added such as notifications, reminders etc., which would improve its functionality even further. This is my first experience with Siam broker so far and i am satisfied with what they offer currently at least. We were able to integrate several applications from our clients like ServiceNow, DeskConnect etc.

img 1 attached to SIAM Broker review by John Clark



Pros
  • User friendly interface
  • Multiple options for data uploads (Excel CSV)
  • Easy access via mobile app or web portal
Cons
  • No notification capabilities
  • Not enough integrations available yet.(i'm looking forward more addons / connectors)
  • Can we get an option where customer support staff answers queries within 2 hours? instead waiting up until 24hrs
  • More robust API documentation provided by vendors when applicable