The ease of use, that you can quickly connect to the application without any difficulties in understanding it. It is also very user friendly so anyone who uses this software will like using it immediately. I don't really have anything to dislike about the product but yes maybe make some improvements as well because there are many features that could be added such as notifications, reminders etc., which would improve its functionality even further. This is my first experience with Siam broker so far and i am satisfied with what they offer currently at least. We were able to integrate several applications from our clients like ServiceNow, DeskConnect etc.