I like that they have an easy to use website for their products which is really helpful when trying new things out in my work environment! They are great at helping you figure everything else from how much space it will take up or what programs we can run with our licenses of these tools as well!! Their customer service has always been good too - sometimes slow but worth waiting around if its important haha. We've used them mostly because other people recommended using this product over others available online/offline (I think).