I was a little skeptical after reading some other reviews and realizing it was all plastic but I trusted what others had said and agreed. I found the same as others; This thing feels cheap and flimsy out of the box and it's all plastic, but once installed it's solid and works great! The only time I had to use the tool was to attach it to a pipe coming out of the wall. Even when I used the included thread tape and hand-tightened it as much as possible, there was still a slight leak, so I carefully tightened it another quarter-ton or so with small duct-blocking pliers to create a seal. The flow restrictor is at the end where it joins the pipe. I removed it prior to installation so I can't speak to the unit's water flow while it was being built, but with the restrictor removed it's amazing! What's really nice is that the powerful water flow can be enjoyed as the streams are larger than previous shower heads we've had and it felt like you were being pricked with needles if the pressure was too high. Looks good and despite the first impression is easy to assemble and works great! Definitely recommended!
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