I attempted to purchase some outdoor gear from ETOPSTECH not too long ago, and let's just say the experience wasn't exactly what one would call a DIY dream. The merchandise I ordered from them turned out to be of low quality, and it in no way matched the description that was provided on their website. I made an effort to get in touch with their customer service, but the reaction I received was unsatisfactory and unhelpful. To cap it all off, the delivery took an eternity, and the packaging appeared to have been through a hurricane at some point. In the end, I had no choice but to fix the product on my own and accept responsibility for my actions. If you are an experienced do-it-yourselfer, I would advise you to avoid shopping at the ETOPSTECH online store and instead look for a more reputable merchant to satisfy your requirements for outdoor gear.