I like that they have all my information stored within one place which makes it easy for me as an admin/project manager when looking up any specific project or task we are working with currently! It is very user friendly once logged into their system - no need to be technical just click here & there until everything works perfectly how its suppose too!! Nothing so far but this software has made our life easier by keeping us organized especially during times where projects can get complexed sometimes things go slow (which happens occasionally). We've been using these tools since 2013 and haven't had many issues yet though i'm sure if something was wrong everyone would know about it immediately not only through email notifications etc.