Although I don't write product reviews, this is an exceptional case. I bought a Cusinum glass teapot with teapot set in December 2017. After two months of normal use, ie 1 to 2 times a week, the stick started to show signs of loosening. Since I really liked the product because it fit my needs perfectly and worked exactly as intended, I was very upset about this issue. I hesitated to contact the seller about a problem with the product as I saw no guarantee. At some point, however, I reported myself. To my surprise and delight, I immediately received a response that the manufacturer maintains the quality of its product. I didn't have to take any hurdles, the supplier immediately provided a replacement. The supplier also stated that this issue is not an issue brought to their attention by other customers and that it is being resolved by the quality control team. Opinion is just as important, if not more important, than the product itself. I would highly recommend this teapot and think it's a really good deal on a set. I also recommend dealing with this seller for any other products they sell. Signature, Extremely satisfied customer!
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