Review on NICEYRIG Shoulder Pad with Rail 🎥 Raiser: Enhance Your Camera Rig Stability and Comfort by Eduardo Long

Overall a great system but my raiser broke after the first use. How can I just send this part in for a new one if I bought it as a kit? EDIT Super impressed with the response and the time NICEYRIG gave me to send me the new Z Raiser so I can get back into action. Thanks guys, I appreciate it!